Privacy Policy

Policies updated on: 25/05/2018 in accordance with the new EU regulations on the processing of personal data (General Data Protection Regulation).

The confidentiality of personal data and the protection of the privacy of our users are important and fundamental values ​​in all our operations. We observe the legislation, regulations of legal authorities and good practices in data processing when dealing with our users’ data.

We maintain an incredibly high level of data protection. We process your personal data only for suitable purposes previously established, and only when necessary.

In these privacy policies, we have summarized the most significant principles relating to data protection. We adhere to these principles to ensure the confidentiality of your data.

Confidentiality and Data Protection

We respect your privacy and we are committed to safeguarding the privacy of all those who (“user/s” or “you”) access and use our site.

In all our operations, we protect data at the highest level and treat it confidentially. To ensure this confidentiality, we use appropriate technology and data security solutions in addition to specific administrative measures.

Your rights regarding the processing of your data

You have the right to influence the processing of your data.

For any request it is possible to send an email to privacy@habbotravel.com. Any request will be processed as soon as possible.

Right of access and right to data portability

You can change your data by entering your “Profile Settings“. You can receive the data you provided upon registration (excluding your encrypted password) by contacting us.

Right of rectification

If you notice incorrect or outdated data in the personal data we process, you can change it through your Profile Settings.

We need your personal information correct and up to date so that we can provide you the best possible service.

Right to erasure

You have the right to request the deletion of data that is no longer needed. We do our best to remove them, but if for one reason or another you notice unnecessary data in our system, you can contact us in order to remove them.

Right to limit the processing

In some situations you may request to limit the processing of your data or to oppose it. We intend to describe in these privacy policies all our data processing methods in a transparent and understandable way.

Why do we collect your personal data?

We require certain personal information to best guarantee our service.

We need your contact details to communicate with you, for example to recover a forgotten password.

Given the nature of our service, the processing of personal data is an essential and integral part of our systems, although the site itself does not use your own name or any other information that can identify you personally.

Personal data processed

We only process personal data where it is appropriate and necessary to do so. In general, the data we collect about you relates to the device you use, the way you use the site and may include information that you yourself provided during registration (set out below).

Examples of personal data processed by our service:

– Contact information, such as your e-mail address.
– Data generated by the use of our service
– Information on cookies and third-party cookies, as well as the corresponding web analytics data.

Data generated by the use of the service

We collect data relating to your interactions with our service and with other users within the site. This could, for example, be chat logs, preference settings, IP address, access log and moderation actions. Some of this information is personal data, which means that it could be linked to your account, and some could be collected and used only in aggregate form (as statistical measures that would not personally identify the user or his account). We may use this information for a variety of reasons, generally for the enhancement, improvement, protection and development of our site. We may also use them to keep our users and the Community safe.
When you access our site, the following data may be automatically collected: IP address, unique identifiers, operating system, time of access, browser and device type, date, language and reference web addresses. We use this information to monitor, develop and analyze the use of our site.

Cookies

Personal information could be collected through the use of cookies and similar technologies, such as pixels (tags, web beacons and gifs), shared local objects and fingerprints. For the purposes of these privacy policies, we will refer to these technologies as “cookies”.

We use cookies and similar technologies to collect information from registered users and to help us improve the service. Most devices and browsers automatically accept cookies, but you can generally change the settings of your device or browser to refuse cookies. Keep in mind that if you change the settings on your device and browser to not accept cookies, you may not be able to use some of the features and functions of the service.

Essential Cookies: Some cookies are essential for us to be able to provide the service. These cookies will be used to be able to provide the service, and if you do not accept these cookies you will not be able to access it. These cookies do not collect personal information that could be used for marketing purposes.

Preference Cookies: We also use cookies to remember your preferences – this changes the way the service acts or displays itself.

Analytical Cookies: These cookies collect information that is used in aggregate form to help us understand the use that is being given to the service and where our users come from.

Local storage cookies: These cookies are “persistent”. They remain on our device for a period of time (set individually for each cookie). We use these cookies to know how many times you use the service, to confirm that you are a registered user, to remember your login details when you access the service and to create statistics on the use of the service.

How to refuse or oppose cookies: You have the right to choose whether or not to accept cookies or similar technologies. If you choose to use our service without blocking or disabling cookies, you will express your consent to our use of these cookies and other technologies. He will also express his consent to our use (in accordance with these privacy policies) of any personal information collected through the use of these technologies.

How and why are we using your data?

The following personal data is processed on the basis of our legitimate interest:

– Information on the user’s profile for content moderation.
– Data generated by the use of our service

We may process part of your personal data based on the consent you have provided when registering for our service. You can withdraw this consent at any time by contacting us.

Retention times of personal data

We keep your personal data only for the period necessary to achieve the purpose for which they were collected. We do this as required by law to enable us to comply with our legal obligations, resolve any disputes and enforce our agreements. The retention period of your personal data varies according to the service offered and the nature of the data.

Once the data retention period is over, we precede either to delete them or to make them anonymous (for example the anonymization of the data in question). We process some of the personal data for the entire duration of our relationship with the customer, such as contact details. While the retention time of the data collected for the purpose of production or actual execution of the service (for example, server logs) can be relatively short.

Advertising

Our service may include advertisements for third party products and services. To show you relevant and interesting third-party advertisements, we and our advertising partners will use your information. An example of this type of information might have been collected when you bought a product from a particular website or entered a specific term in a search engine. You can choose to opt out of interest-based ads, however this does not mean that you will no longer receive ads, only that the ads you receive will be less relevant and relevant to you.

Withdraw your consent

If we process your data solely on the basis of the consent you have given us, you will have the option to withdraw this consent if you change your mind. This can be done by sending a communication to our email address using the methods described initially. However, keep in mind that this will not have consequences on the data processed before the withdrawal of consent.

Disclosure of personal data

The personal data acquired are not disclosed in any way to third parties.

Cooperating with the Authorities

Your personal data may be disclosed to third parties if requested in accordance with any applicable law or regulation or order of the competent authorities, or in order to enforce the Terms of Service and investigate a possible illicit use of the same, as well as to ensure the safety of the service.

Data Security

Data security when processing personal data. We always use appropriate protection measures, such as password-based access control and other protection methods, as well as technical data encryption. Our operating environment is protected with firewalls and suitable anti-virus software. We process data primarily in a form where an outsider will not be able to identify you as a person. We do not ask for or store your real name or identity and our systems use a numeric identifier to identify you both internally and across systems rather than data such as your email address. With these measures, we protect the confidentiality of communications and prevent an irrelevant connection with your identity.

Each of us is responsible for the protection of their data. In order to ensure the protection of your data, we ask you to pay attention to the data security of your devices.

What our privacy policies contain

These privacy policies concern the processing of personal data in our service.

Our Contacts

HabboTravel Fansite

Email: privacy@habbotravel.com